Privacy policy

Introduction


Cruz Lee Leisure respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your personal data when you make a reservation, contact us, or use our services.

Information we collect


We may collect the following personal information: Full name; Address details; Email address; Telephone number; Passport or identification details where required by local regulations; Arrival and departure dates; Number of guests; Payment information; Communication regarding your reservation or stay.

How we use your information


We use your personal information to: Process and manage your reservation; Communicate with you before, during, and after your stay; Provide check-in and accommodation information; Process payments; Comply with legal obligations; Improve our services and guest experience.  

Sharing of information


Your personal information will only be shared when necessary to provide our services or comply with legal requirements. We do not sell, rent, or trade your personal information to third parties. 

• Data protection and security


We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. 

• Data retention


We retain personal information only for as long as necessary for booking management, legal obligations, accounting purposes, and legitimate business needs.

Your rights


Depending on applicable privacy laws, you may have the right to request access to, correction of, or deletion of your personal information.

Cookie policy

Introduction


Cruz Lee Leisure uses cookies on its website to ensure the website functions correctly and to improve the user experience. 

Cookies

Cookies are small files stored on your device when you visit a website. They help us remember preferences, improve website performance, and support booking functions. 

Use of cookies


We may use cookies for: Website functionality; Booking services; Website analysis and improvement; Remembering user preferences. Third-party services, such as booking platforms or analytics providers, may also use cookies according to their own privacy policies.

Managing cookies


You can manage or disable cookies through your browser settings. Please note that some website functions may not work correctly if cookies are disabled.